Every year during the second week of April, the telecommunications personnel in the public safety community, are honored. This week-long event, initially set up in 1981 by Patricia Anderson of the Contra Costa County Sheriff’s Office in California, is a time to celebrate and thank those who dedicate their lives to serving the public. It is a week that should be set aside so everyone can be made aware of their hard work and dedication.
In the midst of the COVID-19 pandemic, dispatchers are on the front lines with first responders ensuring that they have all the information needed to safely respond to calls for service. In 2019, dispatchers answered over 12,500 emergency 911 calls. In addition to 911 calls, dispatchers answer hundreds of business line calls for service each day.
We know it’s been difficult to commemorate special events lately, but it’s always important to express gratitude to the hardworking, essential staff that keep communities like yours safe.
Source: Mountain Top