Kentucky Power customers could qualify for assistance on electric bill

Kentucky Power customers might be eligible to receive up to $175 assistance on their bill through The Home and Warmth Fund Program.

According to the Big Sandy Area Community Action Program, there are specific criteria you must meet before deemed eligible to receive this assistance.

Participants must meet the following requirements at the time their eligibility is determined:

  • Be a residential customer of Kentucky Power with service in the applicant’s name that is not disconnected for nonpayment at the time of the application for the THAW Program
  • Not have a Kentucky Power account that is more than 59 days past due in connection with any residential account in the Participant’s name at the time of the application
  • Not be currently receiving funds through the HEART Programs or have received funds through the HEART Programs in the current Program Year
  • Not have engaged in fraudulent conduct such as theft or diversion of energy in connection with service to any residential address served by Kentucky Power
  • Not have a history of presenting the Company on more than one occasion with checks or electronic transfers for payment of electric service rendered by the Company at any residential address dishonored by the drawee or payor for any reason and;
  • Demonstrate proof of hardship and any other necessary characteristics to be eligible for THAW benefits pursuant to the THAW criteria

This assistance can provide much needed help to those struggling with funds during this COVID-19 global pandemic.

For more information or to apply for The Heat and Warmth Fund Program, call the number below in relation to the county you live in:

  • Floyd County – (606) 874-3595
  • Johnson County(606) 789-6515
  • Magoffin County(606) 789-6515
  • Martin County(606) 298-3217
  • Pike County(606) 432-2775


Source: Mountain Top