PRESTONSBURG, Ky. — Allegations of fraudulent billing practices continue to pile up against Mountain Comprehensive Care Center, as a fourth longtime employee has now filed suit against the company.

Kendra Allen, of Prestonsburg, filed her complaint against Mountain Comp and subsidiary Mountain Plus Services on Monday.
According to the complaint, Allen was an 18-year employee of the company, most recently serving as revenue cycle manager when she resigned in February.

In doing so, she joins former Chief Financial Officer Rebeckah Hall, former Regional Billing Coordinator Rachel Williams and former Mental Health Director Kristy Stiltner in suing the company for subjecting them to retaliation for not following orders to submit false billing codes to generate more revenue for Mountain Comp.

The allegations made by Allen mirror the complaints filed by Hall and Williams. They include:

• Billing for services provided at a federally-qualified health center, when services were provided at a different location.
• Refraining from engaging with Medicaid and Medicare for inquiries or clarification of charges identified by Bishnoi as billable.
• Billing for services under the credentials of a licensed provider when they were not rendered by a licensed provider.
• Not correcting billing codes after the Covid pandemic to reflect that services were provided as “audio only.”
• Changing billing locations despite being told by the Financial and Billing departments that the action violated state law.

Like Hall and Williams, Allen says the treatment she received at work caused her health issues and prompted her to quit.

Allen is seeking compensation for past, present and future mental and physical pain, suffering and anguish; emotional distress; lost wages; medical and hospital bills; retirement and other employee benefits; pre-judgment and post-judgment interest; costs; attorney’s fees; and punitive damages.

Attorneys for Mountain Comprehensive Care have not yet responded to a request from Mountain Top News for comment. The company has not yet responded to the latest complaint, but has denied the allegations raised in the previous lawsuits.

Copies of Allen’s complaint and letter of resignation follow: